ENROLLMENT, LICENSING AND COMPLIANCE
When you look at the distribution of staff resources, you will see an inordinate number assigned to the front end of your business processes. Programs involved in enrollments, licensing, permitting, compliance and oversight all have large volumes of inbound data and supporting documentation that require staff to work before the information is ready to be processed. VisualVault’s intelligent iForms, business rules and workflows automate these front-end staff intensive tasks freeing each to address higher-value activities.
CHILD WELFARE & SUPPORT
Early Steps to Family Services child welfare programs are critical for children and families to live their lives to the fullest. Ensuring that these programs are executed in a manner that optimizes the intended benefits is a central objective when attempting to make sure that children are afforded the proper resources in their formative years. These critical programs reach a greater number of individuals and provide richer care plans when automation is applied to manual activities. VisualVault’s SaaS configurable platform is designed to support multiple agencies and programs, enabling all to perform more efficiently and effectively for the betterment of those most in need.
CASE MANAGEMENT
VisualVault’s configurable Case Management platform organizes and coordinates the network of formal and informal activities, services, and support efforts designed to optimize the well-being of the individuals and families served. VisualVault Case Management provides a single point of truth enabling all involved to access the system and perform required work at any time of day. Self-service becomes the norm with VisualVault.
PROVIDER MANAGEMENT
For departments/agencies that license and oversee service providers, the amount of resources involved in the licensing, renewal, inspection and compliance processes consumes an inordinate amount of staff time that could be focused on client-facing activities and service delivery. VisualVault initially focuses on the need to automate supporting processes to reduce staff work while transforming the user experience.
Licensing and renewals are expedited using dynamic iForm applications to enable an intuitive approach to capture all information. Renewing a license is streamlined by pre-populating renewal forms with data previously submitted. Workflows speed the review and approval process while dashboards and reports provide a new level of processes and performance transparency. And, field inspections and the creation of deficiency reports and corrective action plans are automated with the VisualVault solution.